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FAQs

Frequently Asked Questions


Tukoton work very hard on making sure our prices are as competitive as possible. Therefore, our prices are non-negotiable.
Tukoton offers delivery services and because of the goal of convenience, we do not encourage our customers to come to our office to pick up items. However, if that is your preferred option, we are happy to give you a call when your product is ready to be picked up so that you can make your way to our office to pick it up.
Yes, your parcel can be delivered to an office address. You must enter the address along with your full name upon checkout.
Tukoton is happy to deliver products to its customers anywhere in Ghana through its third party delivery company.
Tukoton is an online retailer of various products that may require installation but we do not offer installation or repair services at the moment.
Tukoton works hard to fulfil all online shopping needs but unfortunately we don’t have the facilities to accommodate instalment payments. All our prices are very affordable and we definitely have products within your budget.
All the products on our website are brand new. We assure you authenticity and originality.
All our products have a one year manufacturer’s warranty so if the product develops a factory or manufacturer’s fault within one year; we will exchange or get the product fixed.
Tukoton has a trained team that source for suppliers of the products available for sale on our website. To become a supplier, please send an email with your proposal and company information to service@tukoton.com
Tukoton has four payment options to choose from. Mobile Money, Bank Deposits, Pay on Delivery. But delivery fee is paid before dispatch. When you place your order on our website, these options are displayed and you can choose which option is most suited to you.